Everything you might want to know before ordering a Wondertivity book. If your question isn't here, email us — a real person reads every message.
Ordering & delivery
How much is shipping, and is it free?
We offer Standard and Express shipping options globally.
Shipping is calculated at checkout based on your address. You'll see the exact cost before you pay — nothing is added later.
How long will my order take to arrive?
We pack orders within 2–3 business days. From there:
- Australia (metro): 2–4 business days
- WA, NT and regional Australia: 6–10 business days
- International standard: 10–14 days
- International express: 7–10 days with Australia Post, 4–7 days with DHL Express
We ship with Aramex, Australia Post, DHL Express and Pack & Send. Every order is tracked.
Do you ship outside Australia?
Yes — we ship worldwide, and a large share of our books go to families in the US, UK and Europe.
If your country isn't showing at checkout, email us and we'll sort it out.
Can I get it in time for a birthday or Christmas?
Usually, yes — but give yourself a buffer. As a rule of thumb, order at least two weeks ahead within Australia and four weeks ahead internationally.
If you're cutting it fine, email us before you order with your postcode and the date you need it. We'll tell you whether it will make it.
Can I return or exchange it?
Yes. Returns and exchanges are accepted within 14 days of delivery, provided the book is unused and in its original condition. You will need to cover the return shipping cost
If something arrives damaged or a piece comes loose, just email us with a photo — we'll replace the affected page or the whole book. We do this regularly and we don't make it difficult.
About the books
What exactly is a busy book?
A busy book is a soft fabric book where every page is an activity rather than a story to read. Children zip, thread, button, buckle, match and move the pieces with their hands.
Wondertivity books add a layer most don't: each activity is built around concepts that improve fine motor skills, cognitive skills, imaginative and creative thinking, and school-readiness skills — counting, phonics, sequencing, colours, name recognition — so the play is doing something even when it looks like play.
What age is each book for?
- Baby & Toddler books: from birth to around 3 years — softer, simpler, larger pieces and no loose pieces in each book
- Preschooler books: 3+ years — finer motor challenges and early literacy and numeracy
- Learning Binders: for older preschoolers building school-readiness confidence
Each product page lists its own age guide. If you're between two, most parents find the book grows with the child rather than being outgrown.
Is it safe for my child?
Every book is made from premium baby-safe felt with accessories that exceed toy safety standards in Australia, the UK, US and EU. Small pieces are securely sewn or firmly attached, and each book goes through a hand quality check before it ships. Checkout the list of toy safety standard that we comply with here Product Safety & Compliance
How long will it actually hold my child's attention?
It varies by child, but the pattern in our reviews is consistent: 20–40 minutes in one sitting, and returned to again and again over months and years rather than played with once.
The reason is that there's no single "right answer" to finish. A child can retell a rhyme, invent a story with the finger puppets, or work a maze — so the same page holds up differently at three and at five.
How do I clean it?
Wipe with a damp cloth. Don't machine wash or soak — felt holds its shape and colour best when spot-cleaned.
Are they really handmade?
Yes. Every book is hand-finished from premium felt, which is why small variations between books exist and why they hold up to years of use rather than a season. It's also why we can repair and replace individual pages.
Choosing & personalising
Which book should I start with?
- Under 1: Mighty Mouse or Handsome Horse — high contrast, tummy-time friendly
- 1–3 years: Lucky Lion or Friendly Frog — chunky pieces, first fine motor skills
- 3–5 years: Busy Bear, Farmyard Fun, Bingo or Little Lamb — our most popular books, and where most families begin
- On the go families: Play on the go sets — our most compact and travel friendly books and the entry level price point for 3+ years
- Approaching school age & Home Schooling: Big Bird, My Wondertivity Calendar or the Learning Binders — letters, numbers, dates, seasons, weather and name recognition
Buying a gift and not sure of the age? Email us with what you know and we'll recommend one.
Can I add my child's name to the book?
Yes — personalisation is available on our preschooler books for an additional charge, via our name & age page
A page or piece got damaged. Can I replace just that part?
Yes, and this is one of the reasons the books are built the way they are. Individual pages and replacement piece sets are available, so a lost finger puppet or a well-loved page doesn't mean replacing the whole book.
Email us with a photo and we'll point you to the right replacement.
Do you offer gift wrapping or gift cards?
Gift cards are available in several denominations and are delivered by email to your recipient — useful when you're not sure which book to choose.
Books ship in packaging that presents well as a gift. If you need it sent directly to the recipient with a note, add the message in the order notes at checkout.
Therapists, NDIS & stockists
Are the books used in therapy settings?
Yes. Our books are endorsed by paediatric speech and occupational therapists, and are used in practice to support fine motor development, hand-eye coordination, sequencing and expressive language.
Many of our reviews come from therapists and educators who bought first for their own children.
Can I use NDIS funding?
Many families use NDIS funding toward Wondertivity books as a therapy or learning resource. How that works depends on how your plan is managed.
See our NDIS page for the details, or email us if you need an invoice in a particular format.
Do you sell wholesale to shops and clinics?
We do. Visit our wholesale portal to apply for an account and see trade pricing.
Still have a question?
Email us at hello@wondertivity.com.au — we usually reply within one business day.
Contact us